Policy
Privacy Policy
Contact Details
MDM Security Guard Limited
19, Tudor Road, London E6 1DP
Phone: 07403283141
Email: office@mdmsgl.co.uk
Website: www.mdmsgl.co.uk
Personal Information We Collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (such as name and contact details).
How We Get the Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for the following reasons:
- To administer the consultation, installation, and ongoing maintenance of the services we provide, including security systems and solutions.
We may also receive personal information indirectly, from the following sources in the following scenarios:
- Alarm Receiving Centres (ARCs) who we engage on behalf of clients to monitor security systems and alarms.
We use the information you provide to contact you, keep records of the security systems installed, and the services carried out.
Who We Share This Information With
We may share this information with Alarm Receiving Centres (ARCs) such as:
- Security Monitoring Centre (SMC)
- Armsecure
- Professional Security Monitoring (PSM)
- The Security Keyholding Company
The Legal Bases for Processing Under the UK GDPR
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent – You can withdraw your consent at any time by contacting us at office@mdmsgl.co.uk.
How We Store Your Personal Information
Your information is securely stored. We keep personal identifiers until you request removal, or we remove it from our database because we no longer provide a service to that client or location. We will then dispose of your information by securely deleting it from our system.
Your Data Protection Rights
Under data protection law, you have rights, including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to correct any information you believe is inaccurate or incomplete.
- Your right to erasure – You have the right to ask us to delete your personal information in certain circumstances.
- Your right to restrict processing – You have the right to request that we limit the processing of your personal information in certain situations.
- Your right to object to processing – You have the right to object to the processing of your data in specific cases.
- Your right to data portability – You can request that we transfer your personal information to another organization, or directly to you, in certain circumstances.
You are not required to pay any fees for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at office@mdmsgl.co.uk, 07403283141, or 19, Tudor Road, London E6 1DP if you would like to make a request.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Phone: +07403283141, +07774069450
Email: office@mdmsgl.co.uk